This Privacy Policy explains how vjl collects, processes, stores, and protects the personal information of Filipino players who use the vjl.onl platform. We are committed to handling your data with transparency, care, and full compliance with applicable Philippine data protection law.
Key privacy commitments from vjl — full details in the policy document below
All data transmitted between your device and vjl is encrypted using industry-standard SSL technology.
vjl does not sell, rent, or trade your personal information to third parties for marketing purposes — ever.
You have the right to access, correct, and request deletion of your personal data held by vjl at any time.
vjl processes all personal data in accordance with the Republic Act 10173 Data Privacy Act of 2012.
GCash, PayMaya, and bank payment data is handled exclusively by PCI-DSS compliant payment processors.
Players can request deletion of their personal data subject to applicable legal retention requirements.
Important Notice: This Privacy Policy ("Policy") describes how vjl ("vjl," "we," "us," "our"), the operator of the online gaming platform at vjl.onl, collects, uses, and protects the personal information of players and visitors ("you," "your"). By registering a vjl account, making a deposit, or using any part of the vjl platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
vjl is an online gaming and sports betting platform serving Filipino players across the Philippines, including Manila, Cebu, Davao, Quezon City, and Makati. As a platform that processes real-money transactions and provides regulated gaming services, vjl collects and processes certain personal information about its players in order to operate legally, securely, and responsibly.
vjl recognises that the privacy and security of your personal data is important. This Policy sets out in plain terms exactly what data we collect, why we collect it, who we share it with, how long we keep it, and what rights you have over your own information. We are committed to processing all personal data in accordance with the Republic Act 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.
If you have any questions about this Policy or about how vjl handles your personal data, please contact our data privacy team at [email protected] before using the Platform.
For the purposes of applicable Philippine data protection law, vjl is the data controller responsible for your personal information collected through the vjl.onl platform. As data controller, vjl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable law.
Data Controller Contact: vjl, reachable at [email protected]. For data privacy-specific requests including access, correction, portability, and erasure, please use the subject line "Data Privacy Request" when contacting us. vjl will acknowledge all data privacy requests within five Philippine business days.
Where vjl engages third-party data processors — such as payment processors, KYC verification providers, or analytics services — these processors act under vjl's instruction and are contractually bound to process your data only as directed by vjl and in compliance with applicable data protection obligations.
vjl collects the following categories of personal data from players and platform visitors. The specific data collected depends on the nature of your interaction with the Platform:
Sensitive Personal Information: vjl treats government-issued ID numbers and financial account details as sensitive personal information under the Data Privacy Act of 2012 and applies enhanced security controls to these data categories. Sensitive personal information is processed only to the minimum extent necessary for KYC compliance, payment processing, and fraud prevention purposes.
vjl collects personal data through the following primary channels:
| Collection Method | Examples |
|---|---|
| Directly from you | Registration form, KYC document uploads, customer support contacts, deposit and withdrawal requests |
| Automatically during use | IP address, device data, cookies, session logs, game activity records generated when you use the Platform |
| From payment processors | Transaction confirmations and reference data received from GCash, PayMaya, BDO, BPI, and Metrobank systems |
| From KYC providers | Identity verification results and risk scores from third-party KYC verification partners |
| From fraud and security systems | Risk indicators and device fingerprint data generated by vjl's security monitoring infrastructure |
vjl processes personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules:
vjl uses your personal data for the following purposes:
Where you have provided explicit consent, vjl may use your contact information to send promotional updates, bonus offers, and platform news via SMS or email. You can withdraw this consent at any time by contacting [email protected]. Withdrawal of marketing consent does not affect your ability to use the vjl platform or access your account.
vjl does not sell your personal data. We do not sell, rent, exchange, or otherwise commercially transfer your personal information to third parties for their own marketing or commercial purposes. This is an unconditional commitment.
vjl shares personal data with third parties only in the following limited circumstances:
vjl engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include:
vjl may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory requirement. Such disclosures are made in the minimum amount necessary to satisfy the applicable legal obligation.
In the event of a merger, acquisition, or transfer of all or part of vjl's business, personal data held by vjl may be transferred to the successor entity as part of the transaction. Players will be notified of any such transfer and any material change to this Privacy Policy that results from it.
vjl may share your data with third parties in any other circumstances where you have provided explicit, informed consent to such sharing. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.
vjl uses cookies and similar tracking technologies on the vjl.onl platform to enable core platform functionality, improve the user experience, and support security operations. A cookie is a small data file stored on your device by your browser when you visit the Platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security token storage. Essential for the vjl platform to function. | No — platform will not work without these |
| Functional | Remembering your language preferences, device settings, and recently played games. | Yes — disabling affects convenience features |
| Analytics | Aggregated data on how Filipino players navigate and use the vjl platform, used for internal improvement purposes only. | Yes — disabling does not affect gameplay |
| Security | Fraud detection, duplicate session identification, device fingerprinting for account protection. | No — required for account security |
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the vjl platform, particularly login, session management, and security features.
vjl retains personal data for the minimum period necessary to fulfil the purposes described in this Policy, subject to applicable legal and regulatory retention requirements. The following general retention schedules apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML legal obligations |
| KYC identity documents | Duration of account + 5 years post-closure | Regulatory requirement |
| Financial transaction records | Duration of account + 5 years post-closure | AML and tax record obligations |
| Gaming history | Duration of account + 3 years post-closure | Regulatory and dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Self-exclusion records | Duration of exclusion + 2 years | Responsible gaming obligation |
| Technical and device logs | 90 days rolling | Security monitoring |
Following the expiry of the applicable retention period, vjl will securely delete or anonymise personal data in a manner that prevents reconstruction of individual identities. Requests for earlier deletion are subject to the legal retention obligations described above — vjl cannot delete data that it is legally required to retain for the specified period.
vjl implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Your Responsibility: vjl's security measures protect data on our systems, but the security of your vjl account also depends on the strength of your password and the security of your registered Philippine mobile number. Using a unique, strong password and enabling two-factor authentication on your vjl account significantly reduces the risk of unauthorised account access.
Under the Data Privacy Act of 2012 and applicable Philippine data protection regulations, vjl players have the following rights in relation to their personal data. To exercise any of these rights, please contact vjl at [email protected] with the subject line "Data Privacy Request."
You have the right to request a copy of the personal data vjl holds about you, including information about how it is used and who it has been shared with.
If personal data vjl holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
You may object to vjl's processing of your personal data on legitimate interest grounds, including objecting to the use of your data for direct marketing purposes.
Where processing is based on consent or contract and carried out by automated means, you may request your personal data in a structured, machine-readable format.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
vjl will respond to data rights requests within 15 Philippine business days. In cases where a request involves a large volume of data or complex circumstances, vjl may extend this period by an additional 15 business days with prior written notice. There is no charge for data rights requests made in good faith. vjl may decline requests that are manifestly unfounded, repetitive, or in conflict with applicable legal retention requirements — in which case vjl will explain the reason for declining.
If you are dissatisfied with vjl's response to a data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through the NPC's formal complaint process.
21+ Strictly Enforced: The vjl platform is strictly restricted to persons aged 21 years and older, in accordance with applicable Philippine regulations for casino-style online gaming. vjl does not knowingly collect personal data from any person under 21. Age verification is conducted as part of the KYC process before any withdrawal is processed.
If vjl becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be closed immediately, any funds returned in accordance with applicable law, and all personal data collected from the underage individual will be deleted without undue delay, subject only to any legal reporting obligations that may apply.
Parents and guardians who believe a minor has accessed or registered on the vjl platform should contact vjl immediately at [email protected] with relevant details so that the matter can be investigated and resolved as a priority.
vjl uses gaming activity data for the purpose of responsible gaming monitoring and player protection. This includes analysing deposit patterns, session frequency, and gameplay behaviour for indicators that may suggest a player is experiencing difficulty with gambling. This processing is carried out in the legitimate interest of player welfare and is a core component of vjl's responsible gaming programme.
Data processed for responsible gaming purposes includes:
Self-exclusion records are retained for the duration of the exclusion period plus two years following its conclusion, to prevent re-registration during or shortly after an active self-exclusion. This retention is specifically required to protect the welfare of self-excluded players and cannot be waived on erasure request during an active exclusion period.
For full information about the responsible gaming tools available on vjl, including deposit limits, session alerts, cooling-off periods, and self-exclusion, visit the Responsible Gaming page.
The vjl platform integrates with third-party services including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), game content providers, and KYC verification services. These third parties operate under their own privacy policies and data protection practices, which are separate from this vjl Privacy Policy.
When you make a deposit or withdrawal via GCash or PayMaya, you are also subject to the privacy terms of those respective services. vjl is not responsible for the data practices of third-party payment providers, game studios, or other external services with which you interact in connection with your vjl account. vjl selects third-party service providers that demonstrate appropriate data protection standards and contractually requires all data processors to comply with applicable Philippine data protection obligations.
The vjl platform does not contain links to unaffiliated third-party websites. All links on vjl.onl are internal and navigate to other pages within the vjl platform only.
vjl reviews and updates this Privacy Policy periodically to reflect changes in applicable law, regulatory requirements, platform operations, or data processing practices. The effective date of the current version is stated at the top of this document.
Where vjl makes a material change to this Policy — for example, a change to how we use your data, a new category of third-party sharing, or a change to your data rights — vjl will notify affected players through in-platform notification or email to their registered contact address at least 14 days before the change takes effect, where practicable.
For non-material changes such as minor clarifications or corrections, the updated Policy will be published at vjl.onl/privacy-policy with the revised effective date, without individual advance notice. Your continued use of the vjl platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.
For all data privacy-related inquiries, requests to exercise your data rights, or questions about this Privacy Policy, please contact vjl using the details below. Please include your registered vjl username or Philippine mobile number in your request to assist with identification.
vjl Data Privacy Contact
Email: [email protected]
Subject line: Data Privacy Request
Response time: Within 15 Philippine business days
Hours: 24/7 — data privacy requests reviewed during Philippine business hours
vjl's customer support team is available 24/7 for general account and platform inquiries. Data privacy requests submitted to [email protected] are routed to vjl's designated data privacy personnel for handling.
Players who are not satisfied with vjl's response to a data privacy request, or who believe vjl is processing their personal data unlawfully, have the right to lodge a formal complaint with the National Privacy Commission of the Philippines (NPC) through the NPC's official complaints process.
vjl combines a world-class online gaming experience with genuine data protection. Over 500 games, GCash withdrawals, PBA sports betting, and live dealer casino — with your personal information handled responsibly and securely under Philippine data protection law.
Must be 21 years or older to register and play at vjl Casino. Please gamble responsibly.