These Terms and Conditions govern your use of the vjl platform, including all games, payment services, promotional offers, and account features. Please read them carefully before using any vjl service. By creating an account or placing a bet, you confirm your acceptance of these terms in full.
Key points from the vjl Terms & Conditions — read the full document below
All vjl accounts require the holder to be 21 years of age or older under Philippine gaming law.
Each Filipino player may hold only one vjl account. Duplicate accounts may be closed without prior notice.
All vjl deposits and withdrawals are processed in Philippine Peso via GCash, PayMaya, BDO, BPI, or Metrobank.
All vjl bonuses are subject to wagering requirements and eligible game restrictions detailed in these terms.
vjl provides deposit limits, cooling-off periods, and self-exclusion tools accessible from your account dashboard.
These Terms are governed by applicable Philippine law. Disputes are subject to Philippine jurisdiction.
Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," "your") and vjl ("vjl," "we," "us," "our"), the operator of the online gaming platform accessible at vjl.onl. By registering an account, making a deposit, or using any vjl service, you unconditionally accept these Terms. If you do not agree to any part of these Terms, you must not use the vjl platform.
For the purposes of these Terms and Conditions, the following definitions apply:
By accessing or using the vjl Platform in any manner — including browsing games without placing bets, registering an Account, making a deposit, claiming a Bonus, or placing a wager — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
Your acceptance also extends to the vjl Privacy Policy, Responsible Gaming Policy, and any specific game rules or bonus terms published on the Platform, all of which are incorporated into these Terms by reference. In the event of a conflict between these general Terms and specific game or promotion rules, the specific rules shall prevail with respect to the relevant game or promotion.
vjl reserves the right to amend these Terms at any time. The effective date of the current version is stated at the top of this document. Continued use of the Platform following any amendment constitutes your acceptance of the revised Terms.
Age Restriction: You must be at least 21 years of age to register an Account or use any real-money gaming service on vjl. This requirement is non-negotiable and consistent with Philippine regulations applicable to casino-style online gaming. vjl will verify your age during the KYC process. Any Account found to belong to a person under 21 will be closed immediately and any associated balances forfeited.
In addition to the age requirement, you must meet all of the following eligibility criteria to register and maintain a vjl Account:
vjl reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in Account suspension and withholding of pending withdrawals pending investigation.
To access real-money gaming services on vjl, you must register a Player Account by providing accurate and complete information, including a valid Philippine mobile number, a preferred username, and a secure password. You warrant that all information provided at registration is true, current, and not misleading.
Each Player is permitted to hold only one Account on vjl. Operating multiple Accounts — whether under the same or different personal information — is prohibited. vjl may permanently close all associated Accounts and void any balances or winnings in cases where multiple Account use is detected.
vjl is required to verify the identity and age of Players before processing withdrawal requests. You may be asked to submit one or more of the following documents:
vjl aims to process KYC submissions within 24 to 48 business hours. Accounts that do not complete KYC verification will have withdrawal functionality suspended until verification is satisfactorily completed. vjl's KYC process is conducted in accordance with applicable Philippine anti-money laundering and data protection requirements.
You are responsible for keeping your Account information current and accurate. Changes to your registered mobile number require identity verification and must be submitted through vjl customer support. vjl is not liable for any losses arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your vjl Account login credentials, including your username and password. You must not share your Account details with any third party or allow any other person to access your Account.
vjl recommends that you:
vjl will never ask for your password by email, live chat, or any other communication channel. Any communication purporting to be from vjl that requests your password or full payment credentials should be treated as fraudulent and reported to [email protected].
Session Security: vjl sessions expire automatically after a period of inactivity. Logging in on a new device will terminate any existing active session as an additional security measure for your vjl Account.
vjl accepts deposits exclusively in Philippine Peso (PHP) via the following payment methods: GCash, PayMaya (Maya), BDO Online Banking, BPI Online Banking, and Metrobank Online Banking. vjl reserves the right to add or remove payment methods at any time with reasonable notice to Players.
The minimum single deposit amount is ₱200 for GCash and PayMaya, and ₱500 for bank transfer methods. Maximum deposit limits may apply depending on the payment method selected and your VIP tier. vjl does not impose processing fees on standard deposits, though your payment provider may apply their own charges.
GCash and PayMaya deposits are credited to your vjl Account within approximately 30 seconds under normal network conditions. Bank transfer deposits are credited within the same business day for transfers made before the payment provider's daily cutoff time.
You are responsible for ensuring that funds deposited to your vjl Account are from a legitimate source and owned by you personally. Deposits made from payment accounts belonging to third parties will be returned and the relevant Account may be suspended pending investigation. vjl does not accept deposits from minors under any circumstances.
Deposit Limits for Responsible Gaming: You may set daily, weekly, or monthly deposit limits on your vjl Account at any time via the account dashboard. Requests to increase deposit limits are subject to a mandatory 24-hour processing delay. Decreases take effect immediately. vjl encourages all Players to set appropriate deposit limits before commencing play.
Withdrawals from your vjl Account are available once your identity has been verified through the KYC process and any applicable bonus wagering requirements have been met. Withdrawals are processed in Philippine Peso (PHP) to the same payment method used for your deposit where technically possible.
The minimum single withdrawal amount is ₱200 for GCash and PayMaya withdrawals. Maximum daily and monthly withdrawal limits apply and vary by VIP tier. Diamond and Platinum vjl VIP members receive elevated limits as a tier benefit. Specific limit schedules are available in your Account settings.
Standard GCash and PayMaya withdrawal requests are processed within 15 minutes during business hours for verified Accounts. Bank transfer withdrawals to BDO, BPI, and Metrobank are processed within 24 hours on Philippine banking business days. Silver VIP tier and above receive expedited processing with most requests completed faster.
vjl reserves the right to request additional identity documentation before processing withdrawal requests above specified thresholds, in accordance with anti-money laundering obligations. Withdrawals may be delayed or withheld where vjl has reasonable grounds to suspect fraud, account misuse, or breach of these Terms pending investigation.
If your Account balance includes Bonus funds subject to an active wagering requirement, only the portion of your balance that constitutes unrestricted cash — i.e., funds deposited and not subject to any ongoing wagering requirement — is available for immediate withdrawal. The full terms of any applicable Bonus must be met before winnings derived from Bonus play become withdrawable.
vjl offers various promotional programmes including but not limited to welcome bonuses, reload bonuses, loss cashback, and VIP loyalty rewards. All Bonuses are subject to the specific terms stated in the relevant promotion, as well as the general provisions of this Section 8.
Unless otherwise specified in individual promotion terms, Bonus funds are subject to a wagering requirement, meaning the Bonus amount must be wagered the stated number of times on eligible games before winnings can be withdrawn. Not all games contribute equally toward wagering requirements — live dealer games typically contribute less than slots. Full contribution tables are published in the vjl Promotions section.
Bonus funds and any associated wagering requirements are subject to an expiry period stated in the relevant promotion terms. Bonuses not claimed or wagering requirements not completed within the applicable expiry period will be forfeited without compensation.
Responsible Gaming Note: vjl recommends Players review bonus wagering requirements carefully before claiming. If you are using responsible gaming deposit limits, ensure your limits are set appropriately to accommodate bonus eligibility requirements. Setting a deposit limit does not exempt a Player from applicable wagering requirements on previously claimed bonuses.
Each game available on the vjl Platform is governed by its own specific rules published within the game interface or accessible through the game information section of the lobby. Players are responsible for familiarising themselves with the rules of any game before placing real-money bets.
All vjl slot and table game outcomes are determined by certified Random Number Generator (RNG) software. Live dealer game outcomes are determined by physical game equipment (cards, dice, roulette wheel) in real time, streamed live from professional studio environments. vjl does not manipulate game outcomes. Return-to-player (RTP) percentages for all games are independently certified and displayed in the vjl game lobby.
In the event of a game malfunction, server error, or software fault that interrupts a game round, vjl reserves the right to void affected bets and return the original stake to the Player's Account. Winnings generated during a confirmed malfunction are not payable. vjl will endeavour to investigate and resolve technical issues promptly and communicate outcomes to affected Players through available support channels.
Sports betting markets on vjl, including PBA, NBA, UFC, football, and other available sports, are subject to additional betting rules published in the sportsbook section. Bets placed on markets that are subsequently suspended, void, or cancelled due to event postponement, abandonment, or regulatory action will be settled in accordance with vjl's sports betting settlement rules.
21+ Only: vjl services are strictly restricted to players aged 21 years and older. This is a legal requirement under applicable Philippine regulations for casino-style online gaming. Age verification is enforced at the KYC stage. Any Account found to belong to a person under 21 will be closed and all funds returned.
vjl is committed to providing a safe and responsible gaming environment for all Filipino Players. Gambling is intended as entertainment, and vjl encourages all Players to set appropriate financial and time limits before commencing play.
The following tools are available to all vjl account holders at no cost, accessible directly from the account dashboard:
Players are encouraged to gamble within their means, treat gambling as entertainment rather than a source of income, and seek assistance if they feel their gambling behaviour is becoming problematic. If you are concerned about your own or a family member's gambling, please review the full resources available on the Responsible Gaming page.
The following conduct is strictly prohibited on the vjl Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of Account balance, and potential legal action:
vjl employs fraud detection and security monitoring systems to identify prohibited conduct. The Platform cooperates with regulatory authorities and law enforcement in the Philippines in connection with investigations into illegal activity involving the Platform.
vjl reserves the right to suspend, restrict, or permanently close any Player Account at its discretion, including but not limited to circumstances where:
Where an Account is suspended pending investigation, vjl will retain any Account balance for a period sufficient to complete the investigation. If the investigation concludes in the Player's favour, the balance will be released. If prohibited conduct is confirmed, vjl reserves the right to void the relevant balance in whole or in part.
Players who wish to close their vjl Account voluntarily may do so by contacting vjl customer support at [email protected]. Any remaining verified balance will be returned to the Player's nominated payment method following completion of any outstanding KYC requirements. Closing an Account does not cancel any pending investigation or chargeback proceedings.
All content on the vjl Platform — including but not limited to software, game content, text, graphics, logos, icons, audio, video, data compilations, and website design — is owned by or licensed to vjl and is protected by applicable intellectual property laws including copyright, trademark, and trade secret law.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to:
Any unauthorised use of vjl intellectual property may result in Account termination and legal action under applicable Philippine and international law.
To the fullest extent permitted by applicable Philippine law, vjl's aggregate liability to any Player arising out of or in connection with these Terms, the Platform, or any game shall not exceed the amount deposited by that Player into their vjl Account in the 30 days preceding the event giving rise to the claim.
vjl is not liable for:
Nothing in this Section limits vjl's liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded under Philippine consumer protection law.
vjl collects, processes, and stores personal information provided by Players in connection with Account registration, KYC verification, payment processing, and Platform use. This information is processed in accordance with vjl's Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference.
By registering a vjl Account, you consent to vjl's collection and use of your personal data as described in the Privacy Policy. This includes sharing data with third-party KYC providers, payment processors, and regulatory authorities where required by applicable Philippine law.
vjl does not sell personal data to third parties for marketing purposes. Players have the right to request access to, correction of, or deletion of their personal data, subject to applicable legal retention requirements and ongoing KYC obligations.
vjl reserves the right to amend, update, or replace these Terms and Conditions at any time. The most current version will always be published at vjl.onl/terms-conditions with the effective date clearly stated. vjl will endeavour to notify Players of material changes through in-platform notifications or email to the registered contact address where practicable.
Your continued use of the vjl Platform following the publication of any amended Terms constitutes your acceptance of those amendments. If you do not agree to any amendment, you must stop using the Platform and contact vjl customer support to close your Account and arrange return of any verified balance.
These Terms and Conditions are governed by and construed in accordance with applicable Philippine law. Any dispute arising out of or in connection with these Terms, the vjl Platform, or any game shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.
Before initiating formal legal proceedings, vjl encourages Players to attempt to resolve disputes through vjl's customer support process. Disputes relating to individual game outcomes, payment transactions, or Account decisions should be submitted to [email protected] with full supporting documentation. vjl will endeavour to investigate and respond to formal disputes within 10 Philippine business days.
For Players who are dissatisfied with vjl's internal dispute resolution outcome, applicable Philippine regulatory and consumer protection channels remain available as appropriate remedies.
For questions, complaints, or requests relating to these Terms and Conditions, your vjl Account, or any vjl service, you may contact vjl customer support through the following channel:
vjl Customer Support
Email: [email protected]
Hours: 24 hours a day, 7 days a week, Philippine Standard Time
Response time: Within 24 hours for general inquiries; within 48 hours for formal dispute submissions
For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page for direct access to self-management tools without needing to contact support.
vjl's registered contact email for legal correspondence and regulatory matters is [email protected]. This address is monitored during Philippine business hours. Communications received outside business hours will be reviewed on the next available business day.
Now that you're familiar with the vjl Terms and Conditions, explore what the platform has to offer — over 500 games, PBA sports betting, live dealer casino, bingo, and instant GCash withdrawals, all for Filipino players aged 21 and above.
Must be 21 years or older to register and play at vjl Casino. Please gamble responsibly.